LC Software Services CC

Install agentchat

To install AgentChat you need to complete the following steps:

  • Install the custom framework
  • Install the router framework
  • Install the required protocol plug-ins (WhatsApp, Telegram, USSD, SMS, InfoBip, TechSys)
  • Only install the protocols you will be using

Once you have installed all the required plug-ins, you can navigate to Admin -> Software modules to install the AgentChat plug-in.

Follow the same instruction from here to install the AgentChat plug-in.